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Returns Policy

Gypsy & Wolf is here to spoil you. We hope you love your purchase, but we understand that mistakes happen when you can’t try the garments on before buying. If you are not happy with your purchase, we offer returns for store credit within 14 days of package delivery for full-priced items only.

We do not accept exchanges. If you would like to order a different size, return your merchandise as soon as possible and we will issue you store credit if the items are deemed eligible according to the return requirements laid out below. Store credit can be used to order a different size or any of our other products.

Return Requirements:

  • Merchandise must be returned within 14 days of the customer receiving the order.
  • Merchandise must be unworn, unwashed, unstained (Including No Makeup or Tan) and unperfumed.
  • Merchandise must have all tags, including any Hangtags, attached.
  • Any products marked ‘FINAL SALE' cannot be returned.
  • All footwear returns must include the original shoebox in its original condition, without postal labels.
  • Due to hygiene concerns the following cannot be returned: swimwear, intimates/Lingerie, Bodysuits, stockings, hair accessories, hats, earrings, cosmetic/beauty products including self-tanners.

Please note if you paid for shipping at the time of your original order, you will not be credited the cost of shipping when we receive your return.

Gypsy & Wolf is not responsible for the cost of return shipping.

Please Ship To:

Gypsy & Wolf
PO BOX 315
NEW NORFOLK
TASMANIA 7140

Afterpay Returns

If you wish to return something you purchased using AfterPay, the process is the same. Unless the item is faulty, you will be issued store credit for the full amount of the unwanted item. You will continue to be charged by AfterPay until you have paid all your instalments.

Processing Returns

We aim to process returns within 7 business days of receiving them in our Hobart warehouse, but high volume periods, especially around the holidays, could cause delays. We apologise for any inconvenience. If you’re concerned that your return has been delivered but not processed in a timely fashion, please contact:

gypsyandwolfstore@outlook.com

Store Credit

  • Store credit can only be used at gypsyandwolf.com
  • Store credit cannot be transferred to another person or account.
  • Please treat store credit like cash.
  • Any purchase amounts that exceed the value of the store credit will require an additional method of payment for the remaining balance due.
  • Store credit never expires.
  • Store credit is provided in the currency in which you paid.
  • Your use of store credit constitutes your agreement to our Terms & Conditions.
  • You can view your store credit balance by logging into your Seductive Fox Account.

Faulty Items

The Seductive Fox team does a thorough inspection of all goods before they are shipped to our customers. We stand behind the quality of our products, but if you come across a manufacturing fault, please contact us at gypsyandwolfstore@outlook.com as soon as possible. Refunds cannot be guaranteed without prior photographic evidence of the fault.

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